Privacy policy


CASTELLINS NV processes personal data about you because you use our services and/or because you provide these to us yourself. Below is an overview of the personal data we process:

First name

Last name

Company name

Email address

Phone number

Address details

Location data

Data about your surfing behavior across various websites (for example, because this company is part of an advertising network)

IP address

Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot verify if a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us at, and we will delete this information.

Why we need data

CASTELLINS NV processes your personal data for the following purposes:

Sending our newsletter and/or advertising brochure

To be able to call you if necessary to carry out our services

To inform you about changes to our services and products

To provide personalized services

The communication partner of CASTELLINS NV analyzes your behavior on the website to improve our website and tailor our range of products and services to your preferences.

How long we retain data

CASTELLINS NV will not retain your personal data longer than necessary to achieve the purposes for which your data is collected. Our retention period is <number> years.

Sharing with others

CASTELLINS NV only provides to third parties if necessary for the performance of our agreement with you or to comply with a legal obligation. Data is not shared outside the EU.

Mapping website visits

CASTELLINS NV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. CASTELLINS NV uses cookies with purely technical functionality on the one hand. These ensure that the website works properly, for example, your preferred settings can be remembered, and help us to make the website work properly. We also place cookies that track your browsing behavior so that we can offer customized content and advertisements. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete any information previously stored via your browser settings.

Accessing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. You can send a request for access, correction, or deletion to To ensure that the request for access is made by you, we ask you to include a copy of your identity card with the request. In this copy, we ask you to black out your photo and citizen service number (BSN) to protect your privacy. CASTELLINS NV will respond to your request as soon as possible, but no later than within four weeks.


CASTELLINS NV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact us at Filing a complaint with the Privacy Commission is possible.

This statement may be amended without prior notice, based on, among other things, legal developments. We therefore ask you to regularly check whether any changes have been made. Changes take effect as soon as they are announced on this website.